We are Open!


A massive thank you to all our customers who have supported us over lockdown and our phased reopening. We are delighted to announce that both stores are now fully open and can welcome you through our doors Monday-Saturday. 

We have implemented a number of health and safety measures to ensure that we can serve our customers whilst maintaining the wellbeing of our staff. The safety of our employees and customers remains our top priority and we are ensuring that all precautions and social distancing measures are in place.


Appointments 

All bespoke design, remodelling, wedding ring and engagement ring consultations should be booked in advance through our automated booking system BOOK HERE or by telephoning your preferred store. 

You do not require an appointment to browse or purchase instore. 

Restricted access 

Both stores will have restricted access in place to ensure social distancing can be maintained. We are not a high footfall business, so this should not significantly impact on our customers shopping experience, but please be aware that;

No more than ten customers in Belfast and eight in Glenarm, will be allowed on the showroom floor at any one time. If we already have customers within the store, you may be asked to wait outside. Were possible please do not come in groups larger than two.


Sanitation and your safety

Don't forget your mask! Its now a legal requirement for customers to wear a face covering in shops. 

There will be sanitising stations at the entrance of both stores for our customers to sanitise their hands on entry.

All our customer facing staff will be wearing face shields or masks. 

We ask staff and customers to maintain a two meter social distance wherever possible.

We would normally assist customers to try on jewellery, helping them with catches etc. Unfortunately we will not be able to offer assistance of this nature until further notice.

All jewellery that has been tried on will be treated in a UVC sanitising light box and additionally cleaned with Jewellery cleaners before it is returned to the cabinets.

Toilets are for staff only, please do not ask to use our staff facilities whilst on our premises, as a refusal may offend.

We will regularly review and amend our COVID-19 policy, relaxing or strengthening the guidelines where we see fit and in line with government guidelines.


 It’s good to be back!

Belfast: 02890248269 store@thesteensons.com

Glenarm 02828841445 mail@thesteensons.com 

Facebook: @steensons

Instagram: @steensonsjewellers

Message / Whatsapp: 07935300493