Loyal Customer Christmas Offer T&C's

This year we are doing things a little differently by asking you, were possible, to order in October for December delivery. 2020 has proved a challenging year for the whole world and our industry is no different. The trade has experienced issues with material supply and a surge in precious metal costs. So that we are not wasting precious resources, we are asking for your help and support to make what's wanted for Christmas by pre-ordering your favourite pieces. We will have them crafted, parcelled and ready for collection at a dedicated agreed time in December, from your preferred store. Help us make your Crafted Christmas perfect in this extraordinary year. 

Instore - Visit us in October and select out your favourite pieces. A lot of the jewellery you will be able to take with you there and then as with previous years' promotions. But with some of our regular collections, including our new Theorem collection, we will be asking you if possible to place your Christmas order for December collection and we will provide you with an agreed collection date and time. Book a December Collection Slot

Online - Browse online, place your items in the cart as normal, then select the  'December collection slot' delivery option. Once your order has been received we will contact you to arrange a suitable collection time. If you need it sooner, just select our normal delivery options, you'll still get your discount! - Browse Collections  - Book a December Collection Slot


Terms and Conditions for our 2020 Loyal Customer Christmas Promotion:

  • Offer excludes our 2020 Limited edition Piece
  • Offer only available on items purchased or ordered and paid for in full during October 2020.
  • Offer applies to standard stock items only.
  • Offer applies only to items that can be supplied by 24th December 2020.
  • Offer excludes rings that would require remaking if needed in a different size.
  • Offer excludes all bespoke orders.
  • Offer excludes all Re-design orders.
  • Offer excludes items ordered, purchased or part paid before 1st October 2020.
  • Offer excludes deposit sale items with a remaining balance. 
  • Offer is not transferable to any other product.
  • Offer cannot be used in conjunction with any other offer and is not transferable. 
  • No cash alternative is available.
  • Offer cannot be used when purchasing gift vouchers.