Delivery

Click here for Christmas delivery information and seasonal opening times

Due to the valuable nature of the goods, all postage methods used by The Steensons will require a signature of receipt. Provided we have the item(s) in stock, orders received before 4pm Mon-Thurs will be dispatched within 48hrs, Similarly orders placed on Fri, Sat & Sun will be despatched within 72hrs. If the item is not in stock and will take longer than 5 working days to despatch, The Steensons will contact you to give an expected despatch date, contact will be within 72hrs of your order. (Exceptions to this are ring orders, which should have their estimated dispatch time stated in the item description details)

 Delivery times detailed below are from despatch date, not order date.


  1. Deliveries within the UK

    Orders of value between £0-£80 can be sent Royal Mail ‘signed for’ at the cost stated at our checkout. Normally delivered within 5 working days. Or by Royal Mail ‘special delivery’. This is a next day delivery service (excluding weekends)

    Orders of value between £80 - £6500 will be sent Royal Mail ‘special delivery’. This is a next day delivery service (excluding weekends)

    Orders exceeding £6500 will be handled by courier, please contact our customer services on (0044) 02828 841445 for estimated delivery costs and times.


  2. Delivery outside of the UK

    We will deliver to the following countries;

    • United States of America
    • Canada
    • Australia
    • New Zealand
    • And any country within the European Union
    • Switzerland

    Orders of value between £0 - £1500 will be sent Royal Mail International Signed For and can take between 2 -4weeks delivery. If you require faster delivery times or your order exceeds £1500 then the shipment may be handled by a courier, please contact our customer services on (0044) 02828 841445 for estimated delivery costs and times. Import fees and taxes may apply at the country of destination.

    If destination country is not listed above, please contact our customer services on (0044) 02828 841445.


  3. Collect in store

    You have the option to collect your order from either of our premises. Please ensure you select the store location required as detailed below.
    Belfast Store – Unit 2 Bedford House, Bedford Street, Belfast. BT2 7FD
    Glenarm Store – 64 Toberwine Street, Glenarm, Ballymena, Co. Antrim. BT44 0AP

    Your order will take approximately 1-3 days to be ready for collection, provided the item is in stock. (Exceptions to this are ring orders, which should have their estimated dispatch time stated in the item description details) The Steensons will contact you by telephone and/or email to inform you when your order is ready for collection.